Build an integrated online-offline smart commerce model

VortmallMicroservices smart store Pro

Built on microservices with modular services that run independently and work togetherFocused on business districts, community group buying, local services, and vertical commerce scenarios

VortMall smart-store mall architecture
Store ops, service commerce, marketing, and customer engagement in one
Smart store mall system architecture diagram
Store ops, service commerce, marketing, and customer engagement in one
Real-time collaboration
HQ–store collaboration
HQ manages products, orders, and members; stores operate independently
End-to-end service commerce
Pickup, same-city delivery, booking, and more
Real-time data sync
Real-time inventory and orders—multi-store sync without conflicts
Reinvent value across the full chain
A closed loop: platform enablement, store transformation, pickup points, and customer value
Platform enablement
Digital capabilities break siloed traffic between stores
Platform enablement
Store transformation
Capture online traffic, lift conversion, lower CAC
Store transformation
Pickup point replenishment
Pickup points receive orders in real time
Pickup point replenishment
Customer benefits
Unified online and offline channels let shoppers switch scenarios seamlessly
Customer benefits
POS checkout
Sync products, inventory, members, payments, and orders with the platform
POS checkout
Rich product and service experiences
Grow platform and store revenue
Pick up in store
Delivery or pickup with configurable pickup points
Cut logistics cost, drive foot traffic—dedicated admin boosts efficiency
Same-city delivery
Same-city store delivery for fresh produce, flowers, and more—delivered fast and fresh
Stronger after-sales to help stores move inventory and run more efficiently
Booking templates
Quick appointment templates with lead time and maximum booking window
Reuse templates when listing—no repetitive setup, much faster catalog management
Booking services
New on-site / in-store booking—users pick times for convenience at home or in store
Real-time booking sync helps stores schedule resources, cut wait times, and improve service
Booking calendar
Mall-wide inventory calendar; stores adjust daily stock flexibly
Clear availability drives precise booking and efficient matching
Scan to verify
Auto-generated verification QR codes; scan or enter code flexibly
Successful verification updates order status automatically—full purchase loop closed
Double checkout speed · unified data
VortMall microservices smart-store POS powers efficient offline operations
Quick ordering
Member ops
Price edit
Hold / recall
Order notes
Flexible pay
Shift handover
Regional store and product management
Match regional shopper demand
Efficient regional management
Localized product allocation
S2B2C vendor + multi-store (S2B2B2C)
Scale catalog and services fast—sharpen competitiveness and a healthy ecosystem
Supplier price control + store-level pricing
Suppliers set selling prices by ratio or range when uploading
Switch stores and pickup points in one tap
Multi-store onboarding and pickup point management
Show nearby stores accurately
Expand local lifestyle services for a differentiated commerce edge
Online-led + store collaboration
Built for business districts, local life services, and vertical e-commerce
One-stop operations solution
List physical, virtual, and booking SKUs—flexible stores with HQ control—one-stop diversified services
Full assortment—one-stop shopping
Flexible control—central yet autonomous
VortMall O2O multi-store one-stop operations interface showing coordinated product and service management between platform and stores
VortMall microservices smart-store business and service architecture
Four-in-one efficient O2O operations

Multi-end coverage

Admin + PC store + mobile (app, mini program, H5)—full multi-terminal coverage

Multi-terminal coverage showcase image
Admin system

Admin system

Smart, efficient management

PC mall

PC mall

Mobile mall

Mobile mall

Mobile storefront

Marketing turns traffic into loyal customers for sustainable growth

Full funnel—from acquisition and promotions to spikes and loyalty

Coupons

Coupons

Extra savings with coupons

Flash sale

Flash sale

Curated flash deals

Spend-and-save promos

Spend-and-save promos

Limited-time deals—gone fast

Gift-with-purchase

Gift-with-purchase

Gifts when you hit the threshold

Limited-time discount

Limited-time discount

Limited-time deal rush

Group buying

Group buying

Group buy with friends—save more

Campaign gifts

Campaign gifts

Join and get gifts

Points products

Points products

Redeem great items with points

Points check-in

Points check-in

Daily check-in points

Wallet top-up

Wallet top-up

Extra bonus on top-up

WeChat Live

WeChat Live

Curated live picks

E-vouchers

E-vouchers

Claim e-coupons anytime

Buyer show

Buyer show

Buyer show—share great finds

Gift card

Gift card

Gift card thoughtful gifts

One-stop distribution to unlock growth

Reach prospects precisely—boost loyalty and retention

Real-time distribution insights

Auto aggregate

Real-time distribution insights
plus
Real-time distribution insights
icon

Real-time distribution insights

Time-criticalHighly Professional

Core metrics aggregated automatically

Trends and rankings at a glance—live distribution insights

close

Tiered multi-plan commissions

Multi-level

Tiered multi-plan commissions
plus
Tiered multi-plan commissions
icon

Tiered multi-plan commissions

Multi-dimensionalDiverse and comprehensive

Multi-level, multi-scheme commissions

Rewards on customer orders and downline sales

close

Dedicated mobile distribution center

One-click download

Dedicated mobile distribution center
plus
Dedicated mobile distribution center
icon

Dedicated mobile distribution center

Fully compatibleQuick actions

Dedicated mobile

One-click download and share assets

close

How we serve you

Professional support across the lifecycle

Standard process plus tailored solutions—requirements delivered precisely

Core R&D13 years of e-commerce R&D
Call us
Presales consultingOne-stop consultingPre-sales
After-sales supportLive chat and tech ticketsAfter-sales

Industry fit

Fits 99% of business scenarios

100% source delivery

Full unencrypted source—deploy on your private servers

VortMall microservices · highly extensible

Stable, flexible, extensible—the solution teams choose